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FAQ
Answers To Customer Questions!
What games are included?
The M15 comes preloaded with 20,000+ classic games across multiple retro systems—no downloads or internet required. Just plug in and start playing instantly.
And we guarantee that the most popular old school games back then, you will find on our gaming system!
If you would like to see how it works, refer to our customer's videos where you can see some games in action!
Does it really support 4K?
Yes! If your TV supports 4K, the M15 delivers crisp, vibrant visuals that look amazing for retro titles—especially impressive at this price.
How do I set it up? Do I need wifi?
It’s as easy as plug and play. Just connect the stick to your TV’s HDMI port, plug in the power, and turn on the controllers. You’ll be playing in under a minute—no WiFi, no updates, no hassle.
Can two people play at once?
Yes! The M15 comes with two wireless controllers, so you can enjoy 2-player games right out of the box—perfect for friends, couples, or family game nights.
Who is this for?
Everyone! Whether you’re a retro gaming fan, buying it as a gift, or just want a fun, easy way to play with your kids—this console is built for all ages and skill levels.
How long is shipping usually? When will I get my tracking number?
Orders are processed within 1–2 business days, and shipping typically takes 2–10 business days depending on your location.
You’ll receive your tracking number via email or text within 5 days of placing your order, so you can easily track your package every step of the way
Do you ship worldwide?
Yes, we do!
Return policy?
We offer a 30-Day Money-Back Guarantee on all orders. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange—no questions asked.
To be eligible, the item must be in its original condition and packaging. Just reach out to our support team, and we’ll help you through the quick and easy return process.